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How Wifi Texting benefits your business

In places like Somerset, relying on networks is often not the best option and there should be at least a backup. This is where Wifi texting shines. 

What is wifi-Texting?

WiFi texting text messages using an internet connection instead of a cellular network. It allows users to exchange SMS and MMS messages over a WiFi network, without needing a cellular signal. 

It is free and requires no extra equipment other than Wifi which makes it quite useful at times when the cellular network is not working.

How does wifi texting help? 

Improved Coverage, better security, and convenience 

WiFi texting provides an additional layer of reliability to your business and can be used in enhanced security features, such as end-to-end encryption, which can help protect user data and privacy.  

Who can benefit the most from Wifi Texting?

Businesses that heavily rely on telecommunication, such as emergency services, healthcare providers, and transportation companies can greatly take advantage of this feature.

Similarly, businesses that handle sensitive customer data, like financial institutions can ensure that their communications are secure and private, reducing the risk of data breaches and cyber-attacks.

Wifi texting is also useful for employees who are on the go, such as field workers or sales representatives. 

Wifi Texting used in Automation and Smart Setups 

Automation and smart setups require text confirmations from you in appointment-based businesses or when collaborating with bots that need confirmation to proceed with a certain task. This cannot be done using any other network and you can get stuck if your network is not working. Using Wifi texting here helps in saving a lot of time and hassle.

Chatbots

Businesses use chatbots to automate customer service interactions through text messaging. Chatbots can answer common customer questions, provide product recommendations, and even process orders. 

WiFi texting allows businesses to respond quickly to customer inquiries and provide timely support. You can offer 24/7 customer service using wifi texting at places where network signals are not always reliable. 

Marketing and Promotion

Send targeted messages, special offers and promotions to customers who are near a specific location. It’s a highly effective way to drive traffic to a business and increase sales.

Did you know? About 61% of marketers aren’t using SMS, so adopting it now would put you ahead of the curve. (Statistics based on global data).

Tech insight: Wifi Texting

Smart Farms

Your farm robots can use wifi texting to send or receive a text alert whenever something goes wrong. Similarly, seaports can alert you about a storm coming soon using portable wifi.

A wifi text alert is used by attaching a sensor at the cow’s tail that sends an alert to your phone when the tail movement increases indicating that a calf is coming. 

This wasn’t possible at places where there is little network coverage making Wifi text incredibly useful for the peace of mind of farmers as they don’t have to rush to farmhouses frequently. Another great benefit will be less loss of animals and incredible animal care. 

Have a look at other simple yet incredible ways to get an Edge in your business OR have a fun and informative chat with us to learn more about how you can integrate tech into your business. 

Related Article: Wifi Calling

Give your Business an Edge.

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